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JIB-PMES HS&E test Frequently Asked Questions (FAQs)

The main JIB-PMES phone line (01480 476925) is open to take calls between 10am - 12pm and then from 2pm - 4pm each day. Alternatively, you can also always contact us via the info@jib-pmes.org.uk email address. 

 What is the minimum IT specification required to run the JIB-PMES HS&E test?
  • Laptop / computer with 4GB of available memory. The app required to access the test will not work on phones, chrome books, or ipads/tablets. We cannot guarantee service on touchscreen devices as some devices might be incompatible with the app. We recommend that candidates source a non-touchscreen device for their exams.
  • A Windows v7.0+ or Mac10.10+ operating systems. MacOS BigSur users need to upgrade to 11.3+
  • Intel Core i3 (or equivalent)
  • A working webcam, microphone and speakers
  • Minimum candidate internet speed of 2 Mbps or higher
  • Recommended screen size of at least 13″ and a resolution of 1024 x 768.
Why can’t I use my phone, tablet or Chromebook to access the test?

The JIB-PMES HS&E test is run securely through the TestReach assessment application (app.) in order for the App. to run properly and securely, it must be accessed by a PC or Laptop.

Why can’t I use the same email address to register different test candidates?

The email address is used to identify and set up a candidate’s TestReach account. Each TestReach account must therefore be set up with a unique email address, to identify each individual test candidate. 

Different candidates will still be able to access the test on a shared PC or laptop, as long as the email addresses they use to access the TestReach App are different. You can easily set up a unique personal email address, accessible via any PC or laptop with an internet connection at: https://accounts.google.com/signup/v2

Why do I have to register for the test and pay my test fee before I can book my test slot?Because the testing system uses ‘live’ online invigilators who observe those sitting the test in ‘real-time’, a little more time is required to schedule the tests. This is also why tests can only be scheduled for those who have already paid their test fee.

How long after registering and paying my test fee will I have to wait before I can sit my JIB-PMES HS&E test?

After you have registered and paid your test fee, you will receive an email with a link to download the TestReach Application. Once you have done this and logged in to the TestReach App. you will be able to select your test date and time from those which are available. Because of the time required to schedule and book in a live invigilator, the soonest available test date/time will usually be at least 4 days in the future.

We recommend registering and paying for your test at least one week before you would like to sit the test. This should then enable you to book a test date/time which is convenient. It also gives you plenty of time to access the JIB-PMES HS&E test revision material and the Candidate Protocol Document which will help ensure that you are properly prepared for the test and that you give yourself the best chance of passing.

Why do I have to wait after registering and paying before I can take my test?

Because the JIB-PMES HS&E online test uses ‘live’ invigilators, a little more time is required to ensure the availability of invigilators to cover all test slots. Using ‘live’ invigilators is a key consideration in helping to make the JIB-PMES HS&E test for PMES Operatives as safe and secure as it can be.

Why do I need to show my ID before I sit the JIB-PMES HS&E test?

For security reasons, and to protect the overall integrity of the JIB-PMES CSCS Registration scheme. It is imperative that we are sure that the person who is registered for the test is actually the same person that sits the test. This is why before the test begins, the candidate will need to show the invigilator either their valid photo ID (Passport, photo driving licence or EU Identity card).

How much does the JIB-PMES HS&E test cost?

The test costs £30. This includes access to the HS&E test platform and electronic access to the JIB-PMES HS&E test revision booklet.

How do I get access to the JIB-PMES HS&E test revision material?

After registering your details and paying for your JIB-PMES HS&E test you will receive a payment confirmation email from SagePay/Opayo and a registration confirmation email. The registration confirmation email will contain links to the following documents:

  • JIB-PMES HS&E test revision booklet
  • Candidate Protocol Document

Both of these documents can be then be downloaded and accessed by the candidate. The JIB-PMES HS&E test revision booklet contains every possible test question. If you do not receive your test confirmation email containing the link to the Revision Booklet, please double check your Junk email/Spam folder. If the email is not in there, please email HSEtest@jib-pmes.org.uk and we will arrange for a copy to be sent.

What happens if I am ill and cannot sit my test as planned?

In the event of you being ill on the day of your test, please phone TestReach on 0203 4758685 and also email HSEtest@jib-pmes.org.uk to explain what has happened.  Failure to follow BOTH of these steps will result in you having to pay a re-test fee.

How many questions are there in the JIB-PMES HS&E test?

The JIB-PMES HS&E test consists of 50 multiple choice questions. The 50 questions which make up a test are randomly selected from a bank of 300 questions.

How long do I have to complete the JIB-PMES HS&E test?

The JIB-PMES HS&E test must be completed within 1 hour.

Is additional support required for those with dyslexia?

Yes. Additional time to complete the test can be provided for those with dyslexia, along with adjustments to the question screen colour schemes to make the test more accessible. To request this additional support, please email: hsetest@jib-pmes.org.uk after you have registered and paid for your test.

What is the pass mark?

Candidates must get at least 45/50 questions correct (90%) in order to pass the test.

What do I do if I fail my JIB-PMES HS&E test?

Candidates who fail to pass the test can re-sit. The process for booking a re-sit is exactly the same as booking the initial test. Candidates will need to follow the ‘register and pay for test’ link on the website, enter their details and pay the re-sit fee (£30, same cost as for initial test). Once the registration and payment confirmation emails have been received, the candidate will be able to log into the TestReach Application and book a new test slot.

How do I apply for my JIB-PMES CSCS Registration card once I have passed the JIB-PMES HS&E test?

As soon as you finish the JIB-PMES HS&E test you will be shown your provisional result. This will appear as a downloadable pdf document. We strongly recommend that you download the provisional result pdf to the PC/Laptop computer on which you sit the test. You can then save the copy of your provisional result confirmation document to a safe place.

Once you have done this, you can begin the online application process for your JIB-PMES CSCS Registration card. When you are prompted to provide your HS&E test pass evidence, simply upload your saved provisional test result pdf – and then proceed to complete the rest of your online application.

What if I work for a JIB-PMES participating employer?

If you are employed by a JIB-PMES participating employer, and the employer is purchasing either JIB-PMES Holiday Credits or Welfare Benefits on you behalf; you can apply directly to sit the JIB-PMES HS&E test through your employer. Contact the JIB-PMES HS&E team at hsetest@jib-pmes.org.uk for more information.

Can I use my JIB-PMES Health, Safety & Environment test pass to apply for the JIB-PMES Supervisor or Manager cards?

No. The JIB-PMES HS&E test for PMES Operatives is designed to be used in support of applications for operative level cards only. This includes: All operative blue and gold cards; Labourer/Plumber’s Mate green cards; Site Visitor yellow cards; Apprentice/Trainee/Experienced Worker and Work Placement red cards.

If you are applying for the JIB-PMES Supervisor card you will need to pass the CITB HS&E specialist test for Supervisors. If you are applying for the JIB-PMES Manager card you will need to pass the CITB HS&E test for Managers and Professionals (MAP test).

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